She immediately asked if I wanted a check for the amount ($4.2k) and I said no, that I wanted cash. She then yelled to the manager across the bank about the transaction. He asked; how much? She said "$4200". Keep in mind that this was not done in private but across the room at the bank, therefore letting everyone in the room know that I wanted a (fairly) large sum of cash.
It was at this time that the faux hawk sporting manager said 'nope'.
I then asked the teller very plainly... "Are you saying that I can't have MY money?"
She said "yes".
That would immediately precipitate my final transaction with that bank.
I once deposited a large sum of money into a bank account that had been closed. I had just come back from a 2 month deployment, and my wife had let the account get overdrawn. I deposited enough money in the account to clear the negative balance, then wrote several checks on the rest, buying food and whatnot. When the checks began bouncing, I called the bank to find out what had happened and was informed that the account had been closed 3 weeks earlier!
In disbelief, I asked why they had allowed me to make a deposit to an account that didn't exist. Their explanation was that their computer doesn't check the status of an account, it just verifies that the number follows their unique pattern and then processes the transaction. In order to get my money back, I had to contact the main offices, send them a certified letter, including the deposit receipt,and ID and then wait 4 weeks to get a cashier's check for my money.
Needless to say, when I got the cashier's check, they had deducted bounce fees for the checks that I had written.
f I could have figured out a way to run Direct Deposit to my mattress at home, I'd have done it in a heartbeat.